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Hospitality Insights

WAVE Oncloud for Hospitality

Advanced Push-to-Talk Solutions for Hospitality

Now more than ever, delighting the guest and showing the value of the hotel experience are critical to retain customers and expand market presence. Deliver the ultimate guest experience by maximizing your personnel. Leverage Push-to-talk Over Cellular (PoC) technology to achieve 5-Star service with 3- or 4-Star staffing levels.

Today, virtually everyone – from the smallest hotel to the largest resort – can benefit from push-to-talk (PTT) across their entire operation, for PTT brings the immediacy and spontaneity to connect personnel. WAVE PTX™ Communications allows staff to use their current devices to connect with radio systems and other broadband networks and devices - like consumer-grade smartphones, desk phones and PCs - so that more employees can use push-to-talk to communicate. Whatever the device or available network, WAVE has client applications that meet the needs of all types of users.

Coordinate Your Staff Instantly with WAVE PTX™ Push-to-Talk

When it comes to speed, nothing is faster than push-to-talk. WAVE PTX™ provides the instant group communications needed for high-performing teams. Use WAVE radios for clear voice in most any condition, or the WAVE PTX™ broadband PTT application for instant anywhere connectivity. Because when your staff needs to help keep a guest happy, every moment matters. With WAVE your teams can simply push, talk and confidently get the help they need.

Better Service, From Anywhere

Better service requires better connectedness. WAVE PTX™ connects your smartphones, computers and radios onto a single platform so you can freely communicate and collaborate on the device that suits you best from virtually any location. From housekeeping to security to administration, your employee base is only a touch away.

Increase Operational Efficiency

Lower infrastructure costs by leveraging the devices your employees already have in place. Not all employees (or workplaces) need two-way radios. For those who don’t, WAVE PTX™ can be placed on the same smart device they use for tasks like work order tickets, reducing costs and allowing employees to open and close tickets and work more efficiently.

Transform Your Guest Experiences with Wave PTX™

Boost collaboration no matter what device the team is using. Whether it’s front office workers talking to the construction site, or sales staff communicating with the warehouse, the Wave PTT app enables instant communication between radios and smartphones across carriers. You can even use the WAVE two-way radio with your current compatible two-way radio systems and smartphones. There’s no costly or time-consuming FCC or spectrum licensing, or manual programming required. 

Equip Your Team with The Purpose-Built Devices They Need for Instant PTT Communication

Eliminate the barriers between devices, networks and locations. Give your employees the best communication tool fit for their role and workplace. Whether they use a radio, mobile phone, tablet, PC or landline, your employees can communicate as one team.

Managers Require:

  • Highly Mobile and Discreet Communication
  • Staying Connected from Anywhere
  • Integrated Voice and Business Applications
  • Monitoring of Emergency Talkgroups

Support Staff Require:

  • Communication Between Outdoor & Indoor Environments
  • Ability to Respond Quickly to Emergency Situations
  • Integrated Voice and Business Applications
  • Long-Lasting and Durable Devices

For properties that prefer a simplified and voice-optimized design you can even use the TLK 100 Two-Way Radio with your current compatible two-way radio systems and smartphones. It delivers distraction-free voice communications. There’s no costly or time-consuming FCC or spectrum licensing, or manual programming required. Unlike traditional radio, there’s no costly upfront investment required. A month-to-month plan keeps costs under control. You don’t have to worry about unknown replacement costs, either, because Motorola will replace any WAVE radio that’s accidentally damaged.

A few of the benefits the Hospitality Industry receives by using push-to-talk over cellular technology include:

  • Communicate at the Touch of a Button between Android, iOS and LMR Users
  • GPS Mapping and Location Services Allow You to View Users on a Map and See Their Status
  • Use Text Messages to Communicate Discreetly Without Disturbing Guests
  • Instantly Connect with a Group or Individual with Multimedia Communication with Critical Information
  • Web-Based Dispatch Features Clear, Consistent Communications and Location Tracking
  • Real-Time Presence Allows You to Accurately Estimate Arrival and Departure Times as well as Who is Available or Offline

Do More with WAVE PTX™-Integrated Applications

With the WAVE PTX™ (Push-to-Talk Service), your preferred application providers can seamlessly integrate broadband PTT service into your existing workflow.

Rapidly Grow Number of PTT Users

With WAVE PTX™, you can easily add any number of new users as needed for short-term or long-term assignments.

Easily Add a New Class of Users

Make PTT available to executives, administrators and others without the need for a radio.

With the Push of a Button You Can Do More Now than Ever Before

The WAVE PTX™ Portfolio offers you everything you need to integrate a nationwide push-to-talk subscription service into your hotel or resort:

Motorola Solutions understands the realities of the hospitality industry and constantly innovates communications solutions to meet your business needs. Its WAVE PTX™ platform includes a two-way digital radio, push-to-talk and added intelligence applications, accessories and support services. By seamlessly integrating voice and data into a single, cost-effective solution, your personnel can collaborate more efficiently wherever they work.

Smartphone with WAVE PTX™? WAVE™ Two-Way Radio?
WAVE PTX™ is the Clear Choice, Hands-Down

Have questions about WAVE PTX™ or need to purchase a WAVE™ Two-Way Radio?

Contact one of our WAVE PTX™ solution experts today to get started.